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AI automation and integration development

We connect CRM, 1C, payments, messengers and internal systems so data follows the workflow without unnecessary manual copying.

01

Start with a process map

We identify where information originates, who uses it and which steps are manual. We define the source of truth for each record and check external API capabilities, restrictions and access.

02

What we can connect

Lead delivery to CRM, appointments and service history in 1C, order statuses, payments and access, and notifications for customers and staff. The integrations depend on the interfaces available and each system’s rules.

03

Errors and duplicate events

We handle duplicate notifications, temporary API outages and invalid data. We add event logs and test critical scenarios. Retry, reconciliation and recovery rules are agreed alongside the business logic.

Use cases to start with

  • Enquiry → CRM → notification: send contact details and context to the responsible team member.
  • Payment → access: connect payment confirmation, subscriptions and user permissions.
  • AI in a workflow: extract document data or draft a response for a team member to review.

Your first release

  • An integration map: data sources, events, system ownership and synchronisation rules.
  • An integration service with input validation and error handling.
  • Test scenarios and instructions for monitoring data exchange and investigating failures.
04

Cost and project scope

Cost depends on API availability, data quality, integration directions and recovery requirements. We review documentation and test access before estimating: a missing API can change the approach.

05

How we validate the work

We verify that data reaches the destination, repeated events do not create duplicate records, and failures are visible to the owner. For AI steps, we define human review and acceptance rules.

Before development starts

How do I get a cost and timeline estimate?

Send a description of the workflow, intended users and systems to connect. No specification is required to start. The proposal will separate the first release from later development and set out stages, dependencies and budget.

What affects the launch date?

The initial scope, content readiness, external system access and review time affect the date. We agree on timing after reviewing the task, with time allocated to testing and fixes before release.

What costs remain after launch?

Depending on the solution: hosting, external APIs, AI models, payment-provider fees and support. These are discussed separately from development. Support scope, access and source-code handover are agreed before work starts.

In practice

Related projects

Next step

Let’s talk about your project

Tell us about your users, workflow and expected outcome. We’ll define the first version and suggest a delivery plan.